Help Articles & Videos

If you're experiencing any technical issues during an eLearning or virtual day, please contact us at eLearningHelp@scentral.k12.in.us and we will reply as soon as possible. The articles and videos below may help with common questions or issues.
Note: Emails sent after school office hours (7:30am - 4:00pm, Monday - Friday) may not be answered until the next school day.

Chromebooks

Connecting Chromebook to Wi-Fi

Please reference this Google support article on how to connect your Chromebook to Wi-Fi:
https://www.google.com/chromebook/howto/connect-to-wifi/

Updating a Chromebook

Chromebooks should automatically check and download available updates over Wi-Fi, however, there may be times when you should check for updates manually.
  1. In the bottom right, select the time.
  2. Select Settings .
  3. At the bottom of the left panel, select About Chrome OS.
  4. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
  5. Select Check for updates.
  6. If your Chromebook finds a software update, it will start to download automatically
  7. Select Restart to Update when the update is finished.


Removing a User Account from a Chromebook

Taking Screenshots on a Chromebook

Please reference this Google support article on how to take a full screenshot:
https://www.google.com/chromebook/howto/take-full-screenshots/

Please reference this Google support article on how to take a partial screenshot:
https://www.google.com/chromebook/howto/take-partial-screenshots/

Adding a Printer on a Chromebook

Please reference this Google support article on how to set up a printer on your Chromebook:
https://support.google.com/chromebook/answer/7225252/

Using CAPS Lock on a Chromebook

Please reference this Google support article on how to use CAPS lock on a Chromebook:
https://www.google.com/chromebook/howto/caps-lock/

Canvas

Signing In to Canvas as a Student

Students will need to visit the following website to sign in: scentral.instructure.com

Note:
If you are signed in to multiple Google accounts on your Chromebook or personal device, please make sure to select your South Central Google account. If you accidentally click on the wrong account and receive an error, use the following website: scentral.instructure.com/login/saml

Accessing Canvas on a Personal Device

Students can access Canvas from any device and/or any browser, however, some assigned tests or quizzes may require software that is only available on the school-issued Chromebook. To access Canvas from another device/browser, visit scentral.instructure.com and sign in with the student's South Central Google account. This information is the same as the Chromebook login, including @scentral.k12.in.us

Accessing Canvas on a Mobile Device

The following links provide instructions on how to access our Canvas site from your mobile device:

Our institution's Canvas URL for students is scentral.instructure.com
Username and password is the same as your Chromebook login, including the @scentral.k12.in.us.

Creating a Canvas Observer Account

Parents/guardians can sign up as an observer in Canvas. Observers can link their Canvas account to their student's account so they can see assignment dues dates, announcements, and other course content. The following links will help with setting this up:

Your student will need to first generate a pairing code to link to your observer account:

Create your observer account and add student pairing codes:

Our institution's Canvas URL for parents is scentral.instructure.com/login/canvas
You will use this website to create and sign in to your Canvas observer account. You will not use the same URL that students use.

Signing In to Canvas as an Observer

Parents/guardians that have created a Canvas observer account will need to visit the following website to sign in: scentral.instructure.com/login/canvas

Note: Observers cannot use the same URL that students use to sign in to their Canvas accounts.


Google Chrome & Accounts

Using SC Web Bookmarks in Google Chrome

Resetting Website Permissions in Google Chrome

Resetting Google Chrome to Default Settings

Download Data from your South Central Google Account


Miscellaneous

Internet Access Options

Families within the South Central school district have multiple options for internet access depending on their community. Providers include but are not limited to Comcast, Frontier, HughesNet, Mediacom, Surf Broadband, and Viasat. Families can also check with cellular providers (Verizon, AT&T, T-Mobile, etc.) to find out options regarding mobile LTE hotspots.

Low-cost and discounted internet options for eligible households:

Additionally, the following locations provide free Wi-Fi:
  • South Central School Parking Lot: 9808 S 600 W, Union Mills, Indiana 46382 (view map)
  • Kankakee Valley REMC East Parking Lot: 8642 W US Hwy 30, Wanatah, Indiana 46390
  • Union Mills Public Library: 3727 W 800 S, Union Mills, Indiana 46382
  • Hanna Public Library: 108 E West Street, Hanna, Indiana 46340
  • Wanatah Public Library: 114 South Main Street, Wanatah, Indiana 46390
  • Kingsford Heights Public Library: 436 Evanston Road, Kingsford Heights, Indiana 46346
  • LaPorte Main Library: 904 Indiana Avenue, LaPorte, Indiana 46350
  • The LaPorte County Public Libary system also has mobile LTE hotspots available for checkout.

Technology Services We Use

Canvas
Canvas is a learning management system (LMS) used by all students. A learning management system is a web-based software application that provides a platform for the administration, documentation, tracking, reporting, and delivery of digital education material and courses. In short, an LMS is where teachers will post announcements, assignments, resources, quizzes, tests, and other course-related materials for students to access. Within Canvas, South Central students will access a calendar that shows information for all of their courses, they will access course materials, collaborate with their peers and teachers, submit assignments, and take assessments.

Harmony
Harmony is a student information system (SIS) used by staff at South Central. Harmony at its simplest allows teachers to take attendance, track assignments/grades, add discipline entries, and create report cards. Office staff use Harmony for student demographics, attendance reporting, discipline entries, scheduling, state reports, and online registration. Harmony Family Access allows parents/guardians to create accounts that can view their student's grades, discipline, attendance, and class schedules. Additionally, parents/guardians can make online payments for textbook rental and cafeteria lunch accounts

Lightspeed Filter
South Central utilizes Lightspeed Filter to enforce, monitor, and track website history on all school-issued devices whether it's at school or at home. Lightspeed Filter is a cloud-based filter that ensures South Central is CIPA compliant by blocking inappropriate websites and that all web activity is tracked and reported. Parents/guardians will also receive a weekly emailed report of their student's web activity.

Dyknow
Using Dyknow allows teachers and administrators to remotely monitor screens and track/control website usage on a student's school-issued Chromebook. Dyknow helps eliminate digital distractions during class and helps teachers effectively use Chromebooks and other online resources in their classroom.

Bark for Schools
Bark is an online safety solution that proactively monitors accounts to help keep students safe. Bark's artificial intelligence scans for worrisome content and keywords on all student accounts/devices and notifies school administrators of any severe alerts. Bark is also available for families wishing to keep kids safe at home and on personal devices. Learn more at bark.us.